Shipping and Delivery Policy
Shipping & Delivery Policy
- All orders are subject to product availability
- If an item is unavailable, we will ship the available portion of your order; the remaining items will ship separately once in stock
- Shipping costs are non-refundable and based on the weight of your order and your location
- Delivery dates may vary due to carrier practices, location, delivery method, and number of items ordered
- Your order may be delivered in multiple shipments
- Additional taxes and charges may apply based on your location and order size
- You are responsible for all applicable taxes, including sales tax, VAT, customs duties, and excise duties
- Report any delivery damage within 5 days of receipt
UAE Shipping
- Free delivery for orders above AED 129
- AED 12 shipping fee for orders below AED 129
- AED 15 cash on delivery (COD) fee for orders under AED 129 paid by cash
- No extra fees for credit cards
KSA Shipping
- Free delivery for orders over SAR 200
- SAR 30 delivery charge for orders under SAR 200
- SAR 34 COD charge for orders under SAR 200 paid by cash, in addition to the SAR 30 delivery fee.