Shipping and Delivery Policy

Shipping & Delivery Policy

  • All orders are subject to product availability
  • If an item is unavailable, we will ship the available portion of your order; the remaining items will ship separately once in stock
  • Shipping costs are non-refundable and based on the weight of your order and your location
  • Delivery dates may vary due to carrier practices, location, delivery method, and number of items ordered
  • Your order may be delivered in multiple shipments
  • Additional taxes and charges may apply based on your location and order size
  • You are responsible for all applicable taxes, including sales tax, VAT, customs duties, and excise duties
  • Report any delivery damage within 5 days of receipt

UAE Shipping

  • Free delivery for orders above AED 129
  • AED 12 shipping fee for orders below AED 129
  • AED 15 cash on delivery (COD) fee for orders under AED 129 paid by cash
  • No extra fees for credit cards

KSA Shipping

  • Free delivery for orders over SAR 200
  • SAR 30 delivery charge for orders under SAR 200
  • SAR 34 COD charge for orders under SAR 200 paid by cash, in addition to the SAR 30 delivery fee.